We have 30 days to approve or deny in writing, well tell everyone if they plan on 2 weeks from the complete submittal they won't be disappointed. A complete submittal is all the plans, signatures from other department, recording at the registry of deeds if necessary are done.
That is the mantra for all building permits pools, roofing, siding residential construction. Bigger commercial project take more time.
About one a week I review all the permits, if they are incomplete I review them and comment on what is there, if it is really bad it gets rejected. After the review the customer is notified by phone or e-mail of the deficiencies or when the permit is ready to pick up. If there are deficiencies it go in the pending pile and the next time I doo reviews it get look at again.
My office, has myself, the Commissioner; as the plan reviewer, inspector and answer man 40 hours a week, with an administrative assistant 40 hours a week who answer the phone and a lot of basic questions, does the all the intake and dispersal of paper work, including electrical, plumbing and gas permits who she issues almost immediately.
We currently we are dong 450 building permits a year with 800 electrical, plumbing and gas permits.
“The quality of m your submittal is directly proportional to my confidence in the code compliance of your project”