ADA counter question

[SCBO1]

Does a service counter in a doctors office that is open at the end for the receptionist to enter from the waiting area to the work area meet ADA requirements if it accomadates the wheelchairs width? The person in the wheelchair would have side access and be able to use the receptionist counter at 34" off the FF.

Pc1

 

[Min&Max]

I do not believe it works if you have to redirect the person with an ADA issue to the ADA accessible counter. The ADA accessible counter should be an obvious, integral part of the counter where all customers approach. jmo.

 

[JPohling]

need to see a sketch, if 36" wide and adjacent to the path of travel it can work.

 

[mark handler]

It depends....New or Existing?

It depends, can the receptionist place "things" on the counter that can block access?

Technically a "portion of the counter" needs to be lowered.....

 

[SCBO1]

New construction.

The receptionist can place things on that side of the counter and the wheelchair could block access to the work area or the waiting area between the wall and counter end.

I agree with M&M, you shouldn't have to redirect a patron to the end of the counter.

pc1

 

[mark handler]

New construction, must comply. going around is not an option

 

[ADAguy]

Also, perpendicular approach accommodates the majority of users while parrallel approach must be approachable from either hand. Not all users can rotate from the waist or neck.

 

[ndaniels]

I would tend to think that as long as you have the clear floor space required in chapter 3.5 A117.1 it should be ok