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Attorney Couple Defends ADA Lawsuits as Civil Rights Push

mark handler

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Attorney Couple Defends ADA Lawsuits as Civil Rights Push

By Jennifer Wadsworth

http://www.mantecabulletin.com/section/1/article/119976/

or his first seven weeks of life, Jerome Souza squirmed and screamed and sucked in vigorous lungs-full of air. A beautiful baby, hearty and hale, the doctor told his father, Eddie Souza.

But around two months old, Jerome—his parents call him “Jerry”—contracted a fever that hovered around 106 degrees. He began stiffening up with seizures. Doctors blamed toxins from a faulty batch of booster shots, which they said forever damaged his brain. “Chemical insult to the brain,” they called it. Jerry lost mobility, confining him to a wheelchair for life.

The Souzas got a court settlement and structured their lives around their only child’s every need. In 1976, the year of Jerry’s birth, Souza and his wife co-founded Parents Helping Parents, a peer support group for families of disabled children. The nonprofit still runs strong; it helped more than 4,800 families this past year alone. As mayor of Santa Clara from 1985 to 1994, Everett “Eddie” Souza, 71, held fundraisers for groups that helped the disabled and raised their profile in the community.

“My whole life I’ve fought for the handicapped,” he says.

When Souza built his Santa Clara home, he designed it with Jerry’s wheelchair in mind. Single story, wide hallways and double doors, bathrooms with handrails and ramps. On an oaken eave over the front, wooden letters welcome visitors to “Jerry’s Place.”

“People were calling this ‘the mayor’s mansion’ when this was being built,” says Souza, who still looks after his 39-year-old son. “I was telling them, ‘No, this is Jerry’s place.’ I finally put the sign up to let them all know whose house this really is.”

But in a lawsuit filed last month, a crusading husband-and-wife legal team have accused Souza of “waging a war against the disabled.” Six years ago, Souza inherited an aging strip mall just blocks from his home. Randy and Tanya Moore, and a wheelchair-bound client, Cecil Shaw, allege the property and its businesses fail to comply with the federal Americans with Disabilities Act (ADA). In an unusual twist, both Souza and the Moores bill themselves as champions of the disabled.

“I decided to take a stand,” says Randy Moore, elected vice chairman of the Democratic Party’s State Disabilities Caucus, and one half of San Jose-based Moore Law Firm. “I made the determination to make a difference. I wanted to see disabled war veterans not be treated as second-class citizens. I wanted to see greedy businesses taken to task for violating ADA requirements.”

His wife, Tanya Moore, who declined an interview request, became expertly acquainted with disability access laws during her time as a city of Santa Clara attorney. She’s since come full circle in a recent spate of lawsuits targeting small businesses in Santa Clara and, in this case, the city’s former mayor, Souza, who has his own colorful past.

Moore’s husband, a successful trial lawyer who opened his practice in 1993, says he made ADA cases his specialty after his brother lost mobility in a motorcycle crash. Together, they hew to the notion that fighting for the disabled means filing as many lawsuits against non-compliant businesses as possible.

In the 25 years since ADA became law of the land, millions of dollars have gone to settlements, a phenomenon widely reported and intensely debated. People with disabilities simply want access to shops and restaurants, while companies hit with lawsuits—almost always by serial litigants demanding hefty sums of cash—call it a legalized shakedown. But a large number of small businesses have not complied, remaining open targets for what they call “drive-by litigation.”

California is home to 12 percent of the country’s disabled population but 40 percent of ADA lawsuits. That’s due to a related law that sets damages at $4,000 per violation, making California a gold mine for ADA claims.

When President George H.W. Bush signed the ADA into law, congressional leaders wanted the benefits of regulation without the responsibility of paying for it. So they relegated enforcement to private sector trial lawyers. In 2006, the U.S. Ninth Circuit Court of Appeals admitted in a ruling that it “may indeed be necessary and desirable for committed individuals to bring serial litigation advancing the time when public accommodations will be compliant with the ADA.”

But critics call private enforcement a phenomenal public policy failure, paving the way for “legalized extortion” and “ransom” that, according to the California Justice Alliance, has targeted 35,000 businesses across the state. Groups pushing for reform in Sacramento want to see businesses given a chance to remedy the violations before being sued. In 2012, a widely touted ADA reform law nixed the requirement for attorneys to send pre-litigation demand letters, making it easier and faster to file a lawsuit.

The Moores say they’re simply upholding the spirit of the law and the real issue is continued non-compliance.

“The real problem here is that, more than 20 years later, businesses, for whatever reason, have failed to comply,” Moore says. “Then, once they get caught, they bitch about it. They don’t want to be told what to do, even when it comes to making things accessible.”

Shaw, one of the Moores’ regular clients, files close to 20 lawsuits a month, making, according to the law firm, about $500 a settlement (or $10,000 a month). Virtually every single case gets settled. Moore says his firm works with somewhere around 150 such clients, filing as many lawsuits as possible against as many businesses as possible. He portrays himself as a civil rights champion—not an opportunist gaming the system.

“I’m not a bottomfeeder,” he says. “I like money—I want all the money I can get. I have no problem saying that. But I could make much more money doing something else and I don’t make nearly as much as these goddamn defense lawyers or as much as the lobbyists who defend businesses in violation.”

“It’s not hard to find a violation,” Moore admits, telling me that I’ve “probably been fed a bunch of bull****, a bunch of propaganda” about how he makes false claims and defendants in ADA cases are the victims. “You know what? They’re all guilty of violating the law. They should be ashamed.”

In his lawsuit against Souza’s tan flagstone shopping center in Santa Clara, Shaw, who gets around by wheelchair, says he had trouble finding handicap parking because the blue-and-white paint marking was so faded. He says a ramp leading up to the entrance was improperly configured and inside one of the shops, namely Cute Flowers and Gifts, he saw the aisles were so narrow he would knock things over. His wife had to hand him items so he could make a selection, according to the lawsuit. The barriers, he claims, were “so obvious” that they imply discriminatory intent.

“I wish somebody had told me, I would have just painted the parking spot,” Souza says while touring the store Shaw scouted for violations. “I would have painted this in a heartbeat. All the time, I’m thinking about handicap accessibility. I think, ‘Would my son be able to access this place?’”

Though he inherited some of the land his family acquired generations ago, Souza says he has lived most of his life at or below the poverty line, partly because of medical costs to care for his son. Moore contends that the people he sues are millionaires who can afford to become compliant.

“We’re struggling,” Souza says, pointing to vacant storefronts and cracked asphalt on his corner property. “I don’t go crying about it. I’m not asking anybody for any help. I just want to be left alone so I can take care of my family.”
 
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he had trouble finding handicap parking because the blue-and-white paint marking was so faded
He couldn't find the empty parking space that's right in front of the door and has a sign at the head of the stall?
He says a ramp leading up to the entrance was improperly configured
Apparently he made it up that ramp.

and inside one of the shops, namely Cute Flowers and Gifts, he saw the aisles were so narrow he would knock things over. His wife had to hand him items so he could make a selection, according to the lawsuit.
And that's worth four grand?

The barriers, he claims, were “so obvious” that they imply discriminatory intent.
The intent of the lawsuits is so obvious that they scream extortion.
 
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Moore contends that the people he sues are millionaires who can afford to become compliant.
But Tiger, we all know that all small business owners are millionaires, well able to afford this together with attorneys fees.

Shaw, one of the Moores’ regular clients, files close to 20 lawsuits a month, making, according to the law firm, about $500 a settlement (or $10,000 a month). Virtually every single case gets settled. Moore says his firm works with somewhere around 150 such clients, filing as many lawsuits as possible against as many businesses as possible.
Do you suppose that small gift shop makes $10,000 a month?
 
mark handler said:
“I’m not a bottomfeeder,” he says. “I like money—I want all the money I can get. I have no problem saying that. But I could make much more money doing something else and I don’t make nearly as much as these goddamn defense lawyers or as much as the lobbyists who defend businesses in violation.”“It’s not hard to find a violation,” Moore admits, telling me that I’ve “probably been fed a bunch of bull****, a bunch of propaganda” about how he makes false claims and defendants in ADA cases are the victims. “You know what? They’re all guilty of violating the law. They should be ashamed.”
Sounds like a real swell guy
 
As I have stated several times before I am not in favor of lawsuits as a means of compliance. I am even less in favor of the "real swell guy"(s) that use this method. I have been involved with several lawsuits helping the business owners, not one testifying for the "real swell guy"s.

But without the treat of a lawsuit we will have zero compliance.
 
Six years ago, Souza inherited an aging strip mall just blocks from his home
So this owner has not had "twenty years" to comply

Though he inherited some of the land his family acquired generations ago, Souza says he has lived most of his life at or below the poverty line, partly because of medical costs to care for his son.
I wanted to see greedy businesses taken to task for violating ADA requirements.”
Maybe the greedy lawyer will drop the suit
 
mark handler said:
As I have stated several times before I am not in favor of lawsuits as a means of compliance. I am even less in favor of the "real swell guy"(s) that use this method. I have been involved with several lawsuits helping the business owners, not one testifying for the "real swell guy"s.But without the treat of a lawsuit we will have zero compliance.
Can't have it both ways.

Brent
 
kilitact said:
This philosophy is the issue.
JPohling said:
^^ That is not a philosophy..............its a reality
Although it may be cute to say it's reality, it's also dangerously false.

Apply the same logic to any other regulation and you'll see why.

-Will you only respect a man if he threatens to sue you?

-Will you only follows the rule of law under threat of personal retribution?

Answering yes to above says a lot about one's own personal issues. Not you specifically of course, I wouldn't want to be sued for defamation of character ;)

My point is, people will generally play by the rules without having threats "forcing" them to do so. The secret is to clearly explain the rules to all the players. Assuming that everyone understands ADA regs and how they are affected by them is foolish.

Writing every "violator" off as a wanton scofflaw shows the same lack of civility as the serial plaintiffs exude.

Without EDUCATION, there will be zero compliance.
 
mjesse nailed it on education. On the left coast there are a number of programs that seek to educate business owners and recent legislation that requires landlords to notify new business tenants if the premises is "ADA compliant". So far the education has been avoided by business owners/operators unless they have been sued and they are looking for "how do I get out of this?" answers. The notification process has very few owners/operators actually doing something toward compliance. So at this time it appears the education and notification systems are not reaching the people who will do "what is right".

Suggestions for how to get better compliance?
 
jdfruit said:
Suggestions for how to get better compliance?
Simply defining "compliance" would be a start, but I'm concerned it is barely achievable. Look at the debate occurring here on a regular basis as to what is required/permitted/expected/reasonable.

Ask how wide a door opening has to be in new construction, and you'll get a pretty clear answer. Ask what type of things need to be done when purchasing or inheriting an existing building/business, and it seems few tend to agree.

When building officials can't agree, and building owners don't understand, only lawyers win.
 
mjesse: agreed only lawyers win; at least at this time' until "we" (interested persons on this forum) can put together something that works. I like "barely achievable" as a concept, makes the challenge more enjoyable.

MASSDRIVER: "Should not be a civil rights issue" is a good comment. By reverse logic it appears you may lean toward a different system than lawsuit enforcement, what do you suggest?
 
jdfruit said:
mjesse: agreed only lawyers win; at least at this time' until "we" (interested persons on this forum) can put together something that works. I like "barely achievable" as a concept, makes the challenge more enjoyable.MASSDRIVER: "Should not be a civil rights issue" is a good comment. By reverse logic it appears you may lean toward a different system than lawsuit enforcement, what do you suggest?
Code compliance on new construction and remodels only.

That's what I suggest.

Should be treTed the exact same way as any other building code. It's so simple.

Adopt an accessibility standard in building codes, and pass inspection.

Brent.
 
Part of the problem is Brent, that accessibility and the "energy code" are vying for "which code can be enforced the least" in most parts of the country. And then there is the work without permits which would have upgrades involved, which creates one more large reason that people will try to do things without permits...Shame on everyone involved, but that is what I see...
 
steveray said:
Part of the problem is Brent, that accessibility and the "energy code" are vying for "which code can be enforced the least" in most parts of the country. And then there is the work without permits which would have upgrades involved, which creates one more large reason that people will try to do things without permits...Shame on everyone involved, but that is what I see...
Understood. What do you do when you find unpermitted work, or work not done to code?

Red tag.

Treat it as life/safety.

There is no difference in building access as any other building code.

Brent
 
steveray said:
Part of the problem is Brent, that accessibility and the "energy code" are vying for "which code can be enforced the least" in most parts of the country....Shame on everyone involved, but that is what I see...
That says something about the viability of the Codes. If so many people on both sides dismiss the merit in them, maybe we ought to rethink their application.

As MASS says "should not be a civil rights issue" to which I agree. Mandating a scope of parameters for including certain groups, by its very nature, excludes other groups. Universal Design (which is an easier concept to sell, in my opinion) doesn't fit everyone, just a majority. We might be created equal, but we sure don't end up that way.

The Code isn't perfect. Understanding that, enforcing it fairly and consistently should be the key. When the rules are too complicated for experts to agree upon, they need to be scaled back.
 
says he had trouble finding handicap parking because the blue-and-white paint marking was so faded
That happens about 4 months out of the year where it snows. The marking on the parking spot does not identify it as a space. The signage does and it is clearly visible in the Google earth link.

The aisle width in the flower shop is not the responsibility of the building owner.

Another part of the problem is the states tagging on to federal laws by adopting similar laws on the state level and then trying to enforce them. In CA's case they chose to let certain individuals sue and profit from the law suit when their ability to use a facility may have never been infringed.

A civil right is never violated until some one is denied something. Is a person using a cane able to sue because the turning space is 1" to small? How was his civil right violated. I believe if the person suing had to prove they could not use a specific facility or fixture then they have a case
 
So far it looks like we can agree to enforce just the codes for permit jobs only. What do we do about the ADA that requires building Owners to "upgrade" on a "readily achievable" basis and have not done so for over 22 years?

Suggestions still open for consideration
 
Yikes said:
This is a millionaire's row? Looks more like a thousandaire's row to me. What a pity it is that the defenseless are being preyed upon. Such easy pickings....it's a wonder that there aren't more slime-balls screwing with them.

There are laws and then there are laws, if you know what I mean. Society is pretty good at figuring out what's good for us without the help of the government. ADA will never be looked upon favorably. People wonder why we have to rearrange all of the county's furniture for a small group of unfortunate citizens in wheelchairs. When did it become, "Hey I'm coming to visit and there better be room for me". When did we lose the right to reply, "Stay away, I don't want you to visit". Society resents the intrusion. It is rude.

This lawyer and that lawyer are rapacious raconteurs but a mere pin prick on our collective :butt. They get headlines because it's so stupid but the reality is that they are picking off stragglers and the herd numbers in the millions.

Digest what ADA is. It is so bound up with minutia that it is the largest section in the code. There are not enough experts that can decipher the code. As a business owner you are expected to spend a lot of money and then you can be sued for every missed slight. All of this because....you are in a wheelchair. I said slight because that's the whole crux of the issue.

For the last few thousand years the disadvantaged have made it through life. They weren't out by the side of the road starving. They were included where practical. How? We helped them. Then it became a civil right to have everything as normal as if the parachute had opened. Ramming it down our throat isn't going to work. Civil right is it? You have the civil right to patronize a business if you can figure out how to get there. A backlash is coming. Are we still supposed to help?

Guess what bucky, I'm not....in a wheelchair that is....I didn't cause you to be in a wheelchair.... So why in the Hell would I build a ramp to get you into my car dealership? Are you telling me that you won't buy a car from me unless you have a $30,000.00 ramp up to the front door? My great-grandfather started this business 80 years ago. He went out in a wheelchair. There was a guy with polio that kept the books in the fifties. Now like a lightning bolt out of the blue I have to pay thousands of dollars because there isn't some stinking little sign on the front door. What the Hell, I painted the parking lot blue.... I put in a water fountain at knee height. We measured everything from the toilet rolls to the counters and you snuck up on me like that. Well f()ck you and the chair you rode in on.[/]Now that's how people see ADA
 
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What do we do about the ADA that requires building Owners to "upgrade" on a "readily achievable" basis and have not done so for over 22 years?
Nothing

It is not the local jurisdictions responsibility nor is it within their authority to enforce civil rights laws adopted by the federal government (ADA)

Rescind your state laws that have created this mess.
 
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