ApartmentGuy
REGISTERED
Greetings! We manage a 3 story older class C multifamily property in Houston Texas. There are about 300 units, split into 2 buildings (so ~50 units per floor in building 1, ~50 per floor in building 2). A 'garden style' complex with outdoor covered walkways in front of each units door.
When we bought the property (about a year ago), one of the two elevators wasn't working. The people who worked there said it never had worked since they've been there. Shortly after buying it, the other elevator stopped working. We had a few different companies come out but no one could give a straight answer on what was wrong or what it would take to fix (best guess is a transformer. There are several ground based ones on property).
Per the managers, no one really used it as it was slow and its only 3 floors anyway. We did have one older guy who lived on the 3rd floor that we offered a ground floor unit too but that's about all that was needed. Plus, since it's been about a year, a good % of those 3rd floor tenants have cycled out and obviously all new tenants know there isn't a working elevator.
Someone claiming to speak on behalf of the tenants (but not a tenant herself), who is a Human Services Community Health Worker, claims not having an elevator is a violation of the ADA. From my quick research (which sent me here), complying with ADA only needs to be done if you're doing a significant upgrade (we are not). She claims it was part of the code complaince when it was built (in 1969) so not working means the building is out of code. While I assume it was built as an amenity (such as a pool or a gym) in that you provide it because the cost to do so is more than accounted for by the increased demand for rental units and price you can charge because you have those amenities.
BUT, I also know we don't operate on a totally free market and there are laws that need to be followed. So I figured I'd come and ask people on here that are 1000x smarter than me on such issues.
Any help would be GREATLY appreciated.
PS: For what it's worth, if we were hearing from (existing or prospective) residents that it was a big deal, I'd likely bite the bullet and just spend whatever was needed to get it done. But if no one really cares (aside from this non resident person sending a 'demand' we fix it), there is no need to add that cost to the building which ultimately is reflected in rent.
When we bought the property (about a year ago), one of the two elevators wasn't working. The people who worked there said it never had worked since they've been there. Shortly after buying it, the other elevator stopped working. We had a few different companies come out but no one could give a straight answer on what was wrong or what it would take to fix (best guess is a transformer. There are several ground based ones on property).
Per the managers, no one really used it as it was slow and its only 3 floors anyway. We did have one older guy who lived on the 3rd floor that we offered a ground floor unit too but that's about all that was needed. Plus, since it's been about a year, a good % of those 3rd floor tenants have cycled out and obviously all new tenants know there isn't a working elevator.
Someone claiming to speak on behalf of the tenants (but not a tenant herself), who is a Human Services Community Health Worker, claims not having an elevator is a violation of the ADA. From my quick research (which sent me here), complying with ADA only needs to be done if you're doing a significant upgrade (we are not). She claims it was part of the code complaince when it was built (in 1969) so not working means the building is out of code. While I assume it was built as an amenity (such as a pool or a gym) in that you provide it because the cost to do so is more than accounted for by the increased demand for rental units and price you can charge because you have those amenities.
BUT, I also know we don't operate on a totally free market and there are laws that need to be followed. So I figured I'd come and ask people on here that are 1000x smarter than me on such issues.
Any help would be GREATLY appreciated.
PS: For what it's worth, if we were hearing from (existing or prospective) residents that it was a big deal, I'd likely bite the bullet and just spend whatever was needed to get it done. But if no one really cares (aside from this non resident person sending a 'demand' we fix it), there is no need to add that cost to the building which ultimately is reflected in rent.