Our legal team has always taken the straight forward approach: go up to the door and knock; ask questions; and if you are refused entry, just say 'thank you,' and go away. Then write them a nice letter telling them it is 'illegal to ....' and cite your ordinance and the violation you believe is taking place. Give them a time period to reply, and 'drop dead date' is what I call it. If you don't hear from them by the date specified, and you believe you have an ongoing violation, then you write a notice and order, issue it along with citations if you have substantive proof or evidence of the violations, and again, give them a date certain to comply. If compliance is still not forthcoming, then it's off to court and pursue the legal avenues in your arsenal.
And during all of this, remember that you are not there to punish, that is the role of law, but you are after compliance with the applicable codes. Don't be disappointed if they comply! And then repeat the same process for the next 'offender.'
This process has worked for me in two jurisdictions for over 10 years. It's ugly, it's time consuming, it's slow, but it works.
And during all of this, remember that you are not there to punish, that is the role of law, but you are after compliance with the applicable codes. Don't be disappointed if they comply! And then repeat the same process for the next 'offender.'
This process has worked for me in two jurisdictions for over 10 years. It's ugly, it's time consuming, it's slow, but it works.