jar546
CBO
Our jurisdiction is switching from SmartGov to MyGovernmentOnline and going live on February 1, 2024. We have reached our limit with SmartGov and although they might be great for a one-man operation with limited permits, however, for multiple departments doing plan review, the workflow is sub-par.
MyGovernmentOnline is out of Louisiana and is actually a government agency that is an actual building department so they are not profit-driven, hence the great pricing. They do what we do and they have been working on and using their own software for the past 18 years. I evaluated their software for over 2 years before committing to the change. There were a few upgrades they were making that I waited for, one of them being the integration with Bluebeam.
So far the buildout has been pretty good, but I do have experience building out permitting software. I will do a review once we go live and have a few months of experience in the real world. I chose to run the existing system until the contract ends at the end of June so the systems will be running parallel for about 4 months or so. This will allow us to close out permits and those contractors that are under the old SmartGov system won't have to relearn another system in the middle of their project. In addition, that allows us time to work on the data migration from the old system to the new which is the Achilles heel of any software change and the most difficult part.
Does anyone have any experience with MyGovernmentOnline (MGO)? I am here at an MGO conference and they are releasing new updates and changes to the system to keep up with and in some instances, lead the industry with workflow and other practical options. I did visit some other municipalities that are using MGO. What I found interesting is that some municipalities are using the bare basics of it and others are using it to its full potential.
Thoughts?
MyGovernmentOnline is out of Louisiana and is actually a government agency that is an actual building department so they are not profit-driven, hence the great pricing. They do what we do and they have been working on and using their own software for the past 18 years. I evaluated their software for over 2 years before committing to the change. There were a few upgrades they were making that I waited for, one of them being the integration with Bluebeam.
So far the buildout has been pretty good, but I do have experience building out permitting software. I will do a review once we go live and have a few months of experience in the real world. I chose to run the existing system until the contract ends at the end of June so the systems will be running parallel for about 4 months or so. This will allow us to close out permits and those contractors that are under the old SmartGov system won't have to relearn another system in the middle of their project. In addition, that allows us time to work on the data migration from the old system to the new which is the Achilles heel of any software change and the most difficult part.
Does anyone have any experience with MyGovernmentOnline (MGO)? I am here at an MGO conference and they are releasing new updates and changes to the system to keep up with and in some instances, lead the industry with workflow and other practical options. I did visit some other municipalities that are using MGO. What I found interesting is that some municipalities are using the bare basics of it and others are using it to its full potential.
Thoughts?
