JimmyTreeX
Registered User
How is everyone, hope all is well.
I wanted to reach out to get some advice and hopefully learn something new about a situation my department is currently dealing with. We are no stranger to crazy, unreasonable, unpleasant complainants (as I’m sure all of you can relate), but we are currently dealing with the “king” of them all. I’ve been a code inspector for 16 years and I’ve never seen someone go to the levels this guy has. He lives in an apartment complex and we actually did everything he initially wanted, causing us to write up EVERY single little thing (most that we would not normally pay any attention to because of how minimal they were). Ended up with 35 violations for a small 1 bedroom apartment and common areas of his building. After the 30 days were up and the violations weren’t corrected, WE all of the sudden became his enemy. He has since tortured us: constant calls to the inspector, his supervisor (me), the Director, etc. Threatening us all, being extremely verbally abusive, etc. etc. He then went up the chain to the Deputy Mayor, then the Mayor, and is now going after the City Council. He is actually going after the Council President by going to her opponent.
I can’t really do what he has put us through any justice here, it’s unbelievable. Remind you, we went above and beyond for this guy before he became totally insane, so all his complaints to our superiors are unfounded. The only way I can describe it that he has been possessed by the devil (I was going to say obsessed, but he has become “evil.”). Like he’s going to the State to try and get our certifications suspended. We aren’t worried because we have done nothing wrong, but we’ll have to waste time and justify our actions, etc. etc. We then find out that it’s all because he’s being evicted, which is nothing new for us, but it’s never gone to this extreme. I again just want to remind everyone that this is no normal unreasonable tenant, I am not doing it justice.
So the reason I am here is to find out what options we have. It’s to the point where it’s harassment. Constant extreme verbal abuse, constant threats, actively trying to get us fired, trying to get politicians in trouble, etc etc, and yet he still calls every day with new complaints. He has gone over every inch of the apartment complex and demands that we go there every day to write up something else he found. At what point can we tell a citizen that ”we’re done.” That we are going to no longer deal with him. I’m asking if there is anything legally that backs us up? We can tell anyone that we are done working with them, but that’ll just give this guy more ammo, so is there a way we can legally cut him off? He is literally using us as a weapon, then threatens us when he doesn’t get/hear what he wants. What would “you” do? Also, is there something that we can refer to when there is a minor violation (a small area of a wall that needs paint, or some very minimal cosmetic issue) that we decide we don’t want to cite because of how minimal it is? Because we did that with a few things but he of course threatened us. I know it’s at our discretion, and maybe that’s the answer.
I’m sorry for the rant, I should have somehow made this 4-5 sentences, please let me know if you need clarification. I ultimately want to know the best, legal way to refuse service to a citizen when working for a municipality. Thank you.
I wanted to reach out to get some advice and hopefully learn something new about a situation my department is currently dealing with. We are no stranger to crazy, unreasonable, unpleasant complainants (as I’m sure all of you can relate), but we are currently dealing with the “king” of them all. I’ve been a code inspector for 16 years and I’ve never seen someone go to the levels this guy has. He lives in an apartment complex and we actually did everything he initially wanted, causing us to write up EVERY single little thing (most that we would not normally pay any attention to because of how minimal they were). Ended up with 35 violations for a small 1 bedroom apartment and common areas of his building. After the 30 days were up and the violations weren’t corrected, WE all of the sudden became his enemy. He has since tortured us: constant calls to the inspector, his supervisor (me), the Director, etc. Threatening us all, being extremely verbally abusive, etc. etc. He then went up the chain to the Deputy Mayor, then the Mayor, and is now going after the City Council. He is actually going after the Council President by going to her opponent.
I can’t really do what he has put us through any justice here, it’s unbelievable. Remind you, we went above and beyond for this guy before he became totally insane, so all his complaints to our superiors are unfounded. The only way I can describe it that he has been possessed by the devil (I was going to say obsessed, but he has become “evil.”). Like he’s going to the State to try and get our certifications suspended. We aren’t worried because we have done nothing wrong, but we’ll have to waste time and justify our actions, etc. etc. We then find out that it’s all because he’s being evicted, which is nothing new for us, but it’s never gone to this extreme. I again just want to remind everyone that this is no normal unreasonable tenant, I am not doing it justice.
So the reason I am here is to find out what options we have. It’s to the point where it’s harassment. Constant extreme verbal abuse, constant threats, actively trying to get us fired, trying to get politicians in trouble, etc etc, and yet he still calls every day with new complaints. He has gone over every inch of the apartment complex and demands that we go there every day to write up something else he found. At what point can we tell a citizen that ”we’re done.” That we are going to no longer deal with him. I’m asking if there is anything legally that backs us up? We can tell anyone that we are done working with them, but that’ll just give this guy more ammo, so is there a way we can legally cut him off? He is literally using us as a weapon, then threatens us when he doesn’t get/hear what he wants. What would “you” do? Also, is there something that we can refer to when there is a minor violation (a small area of a wall that needs paint, or some very minimal cosmetic issue) that we decide we don’t want to cite because of how minimal it is? Because we did that with a few things but he of course threatened us. I know it’s at our discretion, and maybe that’s the answer.
I’m sorry for the rant, I should have somehow made this 4-5 sentences, please let me know if you need clarification. I ultimately want to know the best, legal way to refuse service to a citizen when working for a municipality. Thank you.