• Welcome to The Building Code Forum

    Your premier resource for building code knowledge.

    This forum remains free to the public thanks to the generous support of our Sawhorse Members and Corporate Sponsors. Their contributions help keep this community thriving and accessible.

    Want enhanced access to expert discussions and exclusive features? Learn more about the benefits here.

    Ready to upgrade? Log in and upgrade now.

Resulting

The advent of portable devices gave the building department’s a lift. It started with cell phones. Next was the laptop computer that went smaller with the Ipad. Initially these tools had limited functionality but then the ability to connect to the B/S intranets opened a host of options. Once the private sector caught wind with software development, the avenues blossomed into highways. Significant expenditures of resources are allocated to the purchase of software with the attendant staff training. Ever improving devices do not come cheap. The workload has shifted to an office chair.

In theory, an applicant can obtain a permit, complete the project while meeting every milestone without any in-person human contact. I suppose that’s a good thing for some aspects of the process.

The software programs will keep track of every minute detail. Those details will remain forever embedded in a machine and are retrievable by anyone with permission. That’s a check in the plus column. The elimination of paper is a climate warrior’s success. The instantaneous transfer of code violations to contractors has replaced hours of handwringing…os so they say. The sophistication and complexity built in to the entire transaction burnished the perception of the least appreciated of government agencies.

Who would think poorly of all of that? Who is so backward and stuck in the past as to not love the newfangled toys? Well that would be me. It’s not so much that I dislike the progress that has taken place, as I think that it has been applied incorrectly.
Human contact has a value that is overlooked. There is no humanity in a computer screen. Nobody is bringing a dozen donuts to permitting software…that sort of thing.

As one would expect, new facets have opened up. There is a remote virtual inspection available almost universally. Virtual inspections are a cruel hoax. The most flattering thing that I can say about virtual remote inspections is that they are better than nothing. And yes I know that so many love them. To you I say, “Well we know better don’t we.” Competence has been sacrificed for convenience.

So my twenty-seven years as an inspector has been a ride that built momentum to a state where we can process evermore projects with greater speed and clarity. The frontier has artificial intelligence leading the way and that will produce surprises that rival the imagination. There is a day not too far off when the the plans will be reviewed, the permit will be issued and the work will be inspected by an infallible building department operative named Optimus.

I have witnessed a dramatic decline in the level of expertise in the ranks of inspector. That this coincided with all the new and improved office environment is not an indication of causation but that can’t be dismissed out of hand. I can absolutely tie some of it to the remote virtual inspection fad. The other notable trait of the times is the lack of practical code training. The hiring of third party inspectors has been part of the problem as the jurisdictions do not spend dollars training contract workers.

New words have entered the lexicon such as ‘resulting’. The more immediate that resulting occurs the better the efficiency performance score. It has reached an equinox whereby the only further improvement would be ‘resulting’ prior to the inspection. You know, I used to do some of that, lol. The goal of immediacy is a nod to the software proponents. Pretty much everyone else does not operate so in the moment.

I expect derision for my view of the state of affairs. That suits me fine, for many have never known any different. They do not understand the good old days when an inspector arrived to an expectant crew. The position an inspector held was construction expert. Inspectors came from construction. We knew what was doable and the sacrifice it took to get there. The job description today starts with computer skill; construction experience is an afterthought.

Does any of this matter/ No I mean it! Would a return to the way it was be an improvement? The transfer of mission from quality to quantity, from stringent to relaxed oversight has occurred in a society that is undergoing a metamorphosis, a turning upside down of sorts. So what impact does that have on the built environment. Apparently not much as it has been this way long enough to manifest any negatives. Buildings aren’t falling down, burning up or asphyxiating the occupants.

Could it be that inspectors have always been paper tigers that kept the third world out of neighborhoods and little else. Ya that’s the ticket.

22651766281_702ca7a956_o.jpg
 
Last edited:
ICE, I read your post.

Instead of joining the conversation and responding to the points I laid out, real-time resulting, field efficiency, and better communication with contractors, you started a completely separate thread. I get it. Maybe it felt safer to toss your thoughts into the void instead of engaging directly. But let’s call it what it is: sidestepping the discussion.

To be clear, my post wasn’t about virtual inspections, AI, or whether computers bring donuts to the jobsite. It was about running a building department like a modern operation. Resulting inspections in real time isn’t some futuristic concept. It’s what we’re doing now—and it works.

You don’t like the word “resulting”? Fine. But that single step solves real problems—missed reinspections, wasted time, delayed results, and office staff chasing inspectors down for updates. Your take romanticizes the past, but the past had issues, too. Lost paperwork, corrections written in a truck after five other inspections, and rain turning your notes into pulp. I’ve lived that. It’s not a system worth defending.

You also say computer skills are replacing construction knowledge. That’s not a tech problem. That’s a leadership and training issue. Blaming the tools is like blaming the hammer when the nail bends. And for the record, I’ve bent plenty of nails, but I got better at swinging a hammer more efficiently.

I respect your years in the field, no doubt. But I’ve got decades in this game too. While you’re looking back at how it used to be, I’m focused on what’s needed now. Expectations have changed. Contractors want results fast. Staff need to see what’s happening in real time. Our job is to keep up, not fall back.

If paper still works for you, more power to you. But using efficient, transparent tech isn’t betraying the trade—it’s evolving with it. And if we care about consistency, accountability, and service, we don’t have the luxury of dragging our heels.

You want to challenge the system? Fine. But don’t dress nostalgia up as an argument against progress. Time keeps moving forward, so we have to learn to lead, follow, or get out of the way. I can't afford to live in the past. You appear to relish in it.
 
It can't always be about you Jeff. The facts that I present are not in dispute. As the future unfolds there are consequences to the things that you adopt. Don't think that you can escape responsibility for what is not so great.
 
Last edited:
They do not understand the good old days when an inspector arrived to an expectant crew.
Happens every day.
The position an inspector held was construction expert.
I'm constantly bombarded with calls/emails from both contractors and the general public with questions wanting my expertise, as are all other inspectors in our department, including much more recent hires.
Inspectors came from construction. We knew what was doable and the sacrifice it took to get there. The job description today starts with computer skill; construction experience is an afterthought.
That's a problem with the hiring process/job description. We have a minimum requirement of 4 years experience in the trade you are inspecting. I know what can and can't be done because of my prior experience. State law in SD requires plumbing inspectors to be at a minimum licensed journeymen, and electrical to be licensed as inspectors, a step above journeyman, similar to master electrician.

The technology isn't creating the problem. It's just another tool to make us more efficient, if used properly. Inspectors without the proper experience or knowledge of what they are inspecting is a hiring/training problem, not a tech problem.
 
IMHO, Technology should not be the priority for building inspectors. Technology is a valuable tool. It is not discernment, knowledge, understanding, wisdom or good people skills. I can tell a contractor that what they did was wrong, but if they don't understand WHY, then they will most likely repeat the code violation at another job. However, if they understand the reason for the codes, then they are more likely to teach that to others. Then our world is better! And my job becomes easier. :)
 
I feel like the issue is more about self-discipline than technology, office environment, or anything else.

All those things improve performance in employees who want to do a good job, but nothing will make an employee start caring about the quality of job they do. That comes from inside.

More of a hiring issue than anything else.
 
Back
Top