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The Out of Control Tipping System in America

jar546

CBO
Joined
Oct 16, 2009
Messages
12,816
Location
Not where I really want to be
Tipping in America has spiraled into an expectation rather than a gesture of appreciation. What was once reserved for rewarding excellent service in restaurants has now expanded into nearly every transaction, from grabbing a coffee to ordering takeout. Digital payment systems have made tipping prompts unavoidable, creating a culture of guilt and obligation rather than goodwill. Consumers are often left wondering whether they’re truly rewarding service or simply subsidizing wages that employers should already be providing¹.

The roots of this tipping culture lie in how service workers are paid. Many states allow employers to pay tipped workers a subminimum wage, expecting customers to make up the difference. This arrangement shifts the responsibility of fair compensation from businesses to consumers. While it may seem harmless, it reinforces a system where workers depend on fluctuating customer generosity to make ends meet². The social pressure to tip further compounds this, as people fear being perceived as cheap or disrespectful if they choose not to tip, even for mediocre service³.

Across the Atlantic, the situation is drastically different. In most European countries, service workers are paid higher base wages, and service charges are often included in the bill. Tipping is rare, typically reserved for exceptional service, and even then, a modest 5-10% is sufficient. This approach not only simplifies the transaction but also removes the ambiguity and pressure that American consumers face. The overall cost to the consumer is often more transparent in Europe, where no additional percentage looms over every bill⁴.

The cost of tipping in America goes beyond the added percentage. It inflates the perceived affordability of dining out or using services, with the real cost only revealed when the tip is factored in. Conversely, in Europe, the price you see is often the price you pay, eliminating the need for mental calculations or second-guessing⁵.

Tipping should be a way to show appreciation for exceptional service, not an obligation driven by guilt or a substitute for fair wages. America’s tipping culture has shifted too far from its original purpose, leaving both consumers and workers in a flawed system. Perhaps it’s time to reevaluate the practice entirely and adopt a model that ensures fair pay while allowing tipping to return to what it should be: an act of generosity.


References
  1. Psychology of tipping: Why people feel obligated.
  2. Subminimum wage and its impact on tipping culture.
  3. Digital payment systems and "guilt tipping."
  4. Tipping practices in Europe and service charge inclusion.
  5. Cost comparison between U.S. and European tipping practices.
 
The issue we are seeing here in Canada is that we are starting to see tipping being prompted on traditionally non-tipping services. However, when you ask many of these employees if they get the tip, they say no. Many think it goes to the manager. This has prompted many Canadians to start asking who gets the tip before tipping.
 
I'm old enough to remember when 10% was considered a perfectly appropriate tip. Now lots of servers act butt-hurt if you "only" tip 20% -- for lousy service and bad attitude.
 
Oh dear. Once again as design professional I'm odd man out among building officials. I'm a generous tipper. Rarely less than 25% for table service meals and probably 10% for take out and drive through (very rare). Barber gets $5 and it's her shop. Lumber yard, furniture, other people delivering large stuff - $10 or 20. And I was thinking of taking a bushel of citrus fruit to PT office and village hall (5 or 6 employees, primarily because of my regular visits to building department). I don't think it's $400-500 a year.
 
I remember when 10% was a good tip also. We just got back from a vacation in Europe and it felt great not having to worry about a tip. What we usually did was just round up, like from 37 euros to 40 for the tip.

On the other end, we recently had a local restaurant re-open after repairs. My wife and I went a couple weeks after reopening and notice the prices had increased, not really a surprise. What was a surprise was when we got the bill there was also a 20% gratuity automatically added onto the check even though it was just the two of us. From past experience that's normally done only with parties of ten or more. From my standpoint, once the gratuity is added in, that's all they get. They probably would have a bigger tip if it wasn't added in.

I'm also really tired of seeing the tip jars at almost every place I go. Seems like that's only been a thing since COVID. Way back when I worked at DQ there was no tip jar and we didn't expect a tip. I started out at minimum wage there.
 
I was in the airport the other day and bought an overpriced bottle of water. I hate to sound cheap, but I've reverted to carrying $20s around so that when I carry the bottle up to the POS I'm not expected to tip.

I think the only remaining sector of the service economy where tipping is still unacceptable is building inspections.
 
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Some here would like this place.
Unfortunatelly they staff will quickly forget that their wage has be already been compensated and will start looking for the tips.

I myself am a generous tipper, for legimate tipping situations, like "at the table" services.
 
Oh dear. Once again as design professional I'm odd man out among building officials. I'm a generous tipper. Rarely less than 25% for table service meals and probably 10% for take out and drive through (very rare). Barber gets $5 and it's her shop. Lumber yard, furniture, other people delivering large stuff - $10 or 20. And I was thinking of taking a bushel of citrus fruit to PT office and village hall (5 or 6 employees, primarily because of my regular visits to building department). I don't think it's $400-500 a year.
I am a good tipper when warranted and expected.

If I sit at a table, have a server who takes the order, brings my meal and cashes me out at the end. That is a normal tip, often 20-25%.

If I am at an airport and stand in line to get a smoothie, no tip for you.
 
What a topic,

It's only going to get worse if they go tax free so strap in....

I am old school good tips for those that deserve it. Who deserves it, well I will use the old reference you know it when you receive it.

As to the rest, depends but I don't just give out participation trophy's for getting something over the counter...
 
I can't go out to lunch with my inspector. He routinely tips 25-30% no matter what the service or food was like.

I'm a 15% tipper if you barely did your job and I don't think I may get sick from the food type of guy but will tip up to 20% when the food is good and service was good. No more than that.
 
As far as I am concerned 10% should still be the standard. 10% of a $15.00 dollar meal was a $1.50. Now it costs $25.00+ so now the tip is $2.50+. Why should the tip percentage go up also? That is inflation on steroids.
 
As far as I am concerned 10% should still be the standard. 10% of a $15.00 dollar meal was a $1.50. Now it costs $25.00+ so now the tip is $2.50+. Why should the tip percentage go up also? That is inflation on steroids.
To me, the biggest irritant is the expansion in scope of tipping, mostly due to credit card POS machines defaulting to asking you to tip.
I am NOT going to tip at a self-serve kiosk.
 
I've heard that tipping in America in the first half of the last century expanded in part to compensating bartenders during prohibition, and in parts of the South, compensating African Americans for work in lieu of recognizing them formally as employees.
 
As far as I am concerned 10% should still be the standard. 10% of a $15.00 dollar meal was a $1.50. Now it costs $25.00+ so now the tip is $2.50+. Why should the tip percentage go up also? That is inflation on steroids.
I learned 15% and that was 60 years ago. Taught my son's same as well as Scouts on trips, and that was 15 to 20 years ago. But I believe some well heeled folks have always tipped more like 30-25%. I admit I'm generous but it's not a lot, and the difference of 15 or 20 is not a lot at all. I wish people would just tip however much they'd like and feel neither obligated for more nor I'll who do.

I do feel for servers making less than minimum as seems common in many places, but I'd guess the employees at Panera and Chipotle etc must be paid minimum or more, and are not dependent on tips.
 
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