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Electrical inspectors operating in the territory of PPL Electric Utilities (PPL EU) must understand that their responsibilities extend beyond enforcing the NEC and Uniform Construction Code (UCC). In PPL’s service area, inspectors are also expected to enforce PPL’s own Rules for Electric Meter and Service Installations (REMSI). Failure to do so can result in service delays or outright refusal by PPL to energize a new or existing electrical service. This article provides a practical overview of key REMSI rules that inspectors in Pennsylvania must follow.
PPL’s Right to Refuse Service
Under PPL EU’s electric service tariff, the utility has the right to refuse to connect a new service or disconnect an existing one if:
REMSI Inspection Requirements
If PPL discovers NEC or REMSI violations after a cut-in card has been submitted:
The image provided shows a PPL-approved service drop attachment configuration. Highlights include:
TBCF Summary
Inspectors working within PPL’s service area have a dual obligation: enforce both the state-mandated UCC/NEC and the PPL REMSI standards. This added layer of responsibility ensures safe, code-compliant service installations and uninterrupted utility cooperation. Failure to comply not only affects the contractor or property owner, it may also jeopardize the inspector’s credibility and certification status.
Make sure your inspections meet all applicable requirements. When in doubt, consult PPL’s Contractor Services portal or contact their design department for clarification.
Stay educated. Stay compliant.

PPL’s Right to Refuse Service
Under PPL EU’s electric service tariff, the utility has the right to refuse to connect a new service or disconnect an existing one if:
- The customer's installation is not in proper operating condition,
- The installation does not conform with REMSI, NEC, or UCC,
- Or if the installation impairs PPL’s equipment or service to others.
REMSI Inspection Requirements
- Cut-In Card Submittal: No work order is scheduled without an inspection cut-in card submitted to the local PPL office. All inspections must be submitted online through PPL’s Contractor Services portal.
- Inspector Qualifications: Only certified inspectors listed on the Pennsylvania Department of Labor & Industry’s UCC Certification List are permitted to submit cut-in cards.
- Residential (1- and 2-family): Class Code 11 – Residential Electrical Inspector
- Commercial: Class Code 19 – Commercial Electrical Inspector
- Inspector Independence: PPL does not endorse or recommend any specific inspection agency. The choice lies with the contractor or customer.
If PPL discovers NEC or REMSI violations after a cut-in card has been submitted:
- The original inspector must re-inspect the corrected service.
- A different inspector is only acceptable if the original is unavailable due to illness or other legitimate reason.
- PPL may issue a formal letter to the inspector requesting corrective action.
- A complaint may be filed with the Field Operations Manager at the PA Department of Labor & Industry.
- Continued acceptance of an inspector’s cut-in cards is contingent upon satisfactory performance.
The image provided shows a PPL-approved service drop attachment configuration. Highlights include:
- 12-inch minimum clearance between service cables and attachment bracket.
- 36-inch minimum clearance from building openings unless exceptions apply.
- Meter base must be securely mounted to 2-inch nominal lumber or masonry.
- 50-inch minimum clear space in front of the meter base.
TBCF Summary
Inspectors working within PPL’s service area have a dual obligation: enforce both the state-mandated UCC/NEC and the PPL REMSI standards. This added layer of responsibility ensures safe, code-compliant service installations and uninterrupted utility cooperation. Failure to comply not only affects the contractor or property owner, it may also jeopardize the inspector’s credibility and certification status.
Make sure your inspections meet all applicable requirements. When in doubt, consult PPL’s Contractor Services portal or contact their design department for clarification.
Stay educated. Stay compliant.

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