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Are Wall-Mounted Signs Required for Accessible Restroom In Commercial Spaces

arwat23

SAWHORSE
Joined
Sep 19, 2023
Messages
540
Location
California
Every website and every article I go to says that a restroom needs to have a wall-mounted tactile accessible sign. In CA, we also need a geometric sign. The geometric sign is easy, code is pretty explicit. I'm having trouble with the wall sign though.

Where in code (ADAS or CBC) does it say a restroom NEEDS a tactile sign? I can't find anything explicitly requiring it. ADAS 216.8 / CBC 11B-216.8 only specify that any direction signs to accessible restrooms have tactile characters and restrooms that are accessible (when non-accessible restrooms are in the same facility) need an ISA. I feel like I'm missing something obvious since everyone seems to be in agreement on this online, but everything I look up just says "a wall sign is required" while not referencing anything in code.

I'm not against a wall sign. I think they're very useful. I just need to know what the minimum requirements are.

California using 2022 CBC and 2010 ADAS.
 
Where in code (ADAS or CBC) does it say a restroom NEEDS a tactile sign?
I think that requirement would be in ADA 216.2. ADA 216.2 says signs identifying permanent rooms and spaces shall comply with 703.1, 703.2,and 703.5. Your restroom is a permanent room so that applies. Then 703.2 (Raised Characters) says the characters must be duplicated in braille.

This U.S. Access Board video might be helpful:


And their technical guide:
 

IPC 403.4​

Required public facilities shall be provided with signs that designate the sex, as required by Section 403.2. Signs shall be readily visible and located near the entrance to each toilet facility. Signs for accessible toilet facilities shall comply with Section 1111 of the International Building Code.
 
I think that requirement would be in ADA 216.2. ADA 216.2 says signs identifying permanent rooms and spaces shall comply with 703.1, 703.2,and 703.5. Your restroom is a permanent room so that applies. Then 703.2 (Raised Characters) says the characters must be duplicated in braille.

This U.S. Access Board video might be helpful:


And their technical guide:
So all permanent rooms need to be identified? The way I read this (maybe I'm just incorrect on this) is it says if a sign is provided and if the sign identifies a permanent room, then it needs to be tactile with braille, etc. Which makes sense. If you provide a sign, of course it should be accessible. But is this saying all permanent rooms need to have signage? And if so, what makes something a "permanent room"?
 
what makes something a "permanent room"?
Anchored in place, i.e. nailed, screwed, or bolted down. The plumbing fixtures are all "permanently" secured in place. In my mind that means they can't be removed without tools and skills.
 
Anchored in place, i.e. nailed, screwed, or bolted down. The plumbing fixtures are all "permanently" secured in place. In my mind that means they can't be removed without tools and skills.
Makes sense, but is ADA specifying that all permanent rooms are required to have signs? I ask because the language in ADA is "Interior and exterior signs identifying permanent rooms and spaces shall comply with..." It doesn't say all permanent rooms need to have signage, at least the way I've been reading it. Usually, code says either "where provided" or "all rooms" or something to that effect.

Edit: The above section ignores the requirement for the geometric symbol. I know that's required regardless.
 
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IPC 403.4​

Required public facilities shall be provided with signs that designate the sex, as required by Section 403.2. Signs shall be readily visible and located near the entrance to each toilet facility. Signs for accessible toilet facilities shall comply with Section 1111 of the International Building Code.
IPC doesn't apply to California. We use the UPC. Even then, the sections regarding accessibility in the UPC aren't adopted by DSA-AC, meaning very little in the UPC applies to accessibility in the state. For practical purposes, the UPC / CPC can be completely ignored when it comes to accessibility in commercial spaces unless referenced in CBC Ch11B.
 
IPC doesn't apply to California. We use the UPC. Even then, the sections regarding accessibility in the UPC aren't adopted by DSA-AC, meaning very little in the UPC applies to accessibility in the state. For practical purposes, the UPC / CPC can be completely ignored when it comes to accessibility in commercial spaces unless referenced in CBC Ch11B.
Do you use IBC Ch. 29?

[P]2902.4​

Required public facilities shall be provided with signs that designate the sex as required by Section 2902.2. Signs shall be readily visible and located near the entrance to each toilet facility. Signs for accessible toilet facilities shall comply with Section 1112.
 
Makes sense, but is ADA specifying that all permanent rooms are required to have signs? I ask because the language in ADA is "Interior and exterior signs identifying permanent rooms and spaces shall comply with..." It doesn't say all permanent rooms need to have signage, at least the way I've been reading it. Usually, code says either "where provided" or "all rooms" or something to that effect.

Edit: The above section ignores the requirement for the geometric symbol. I know that's required regardless.
I was lending my opinion on what makes something permanent. I think there's a lot of inferences and connecting the dots. Ultimately, you need signs. If you provide a service or feature (signs) then you need to make accommodations to all users (braille on the sign).
 
I was lending my opinion on what makes something permanent. I think there's a lot of inferences and connecting the dots. Ultimately, you need signs. If you provide a service or feature (signs) then you need to make accommodations to all users (braille on the sign).
Makes logical sense to me. Thanks! I have no issues with putting a sign with some words and braille next to a door. More just trying to determine what code section requires that wall sign because I'm anal about the exact wording of code haha.
 
See also this recent thread: https://www.thebuildingcodeforum.co...ngle-user-restrooms-50-rule.37322/post-295730
When there is not restroom door provided, then the California-required geometric symbol becomes wall-mounted (11B-703.7.2.6)

But I think your specific question is, apart from the geometric symbol, is there anything in any applicable code in California that would compel installation of a wall-mounted restroom sign IF the owner didn't want one?

So here's the train of logic that you have to follow in California:
  1. We agree that in California, CBC-11B-216.8.1 and 11B-703.7.2.6 requires the geometric symbol.
  2. CBC 202 has this definition:
    SIGN. (HCD 1-AC, DSA-AC) An element composed of displayed textual, verbal, symbolic, tactile and/or pictorial information.
  3. Therefore, the (door-mounted) geometric symbol itself is defined by DSA to be a type of "sign"; this in turn triggers a tactile permanent room (wall) sign as per 11B-216.2, in conformance with 703.1-703.6 as applicable.

Interior and exterior signs identifying permanent rooms and spaces shall comply with Sections 11B-703.1, 11B-703.2, 11B-703.3 and 11B-703.5. Where pictograms are provided as designations of permanent rooms and spaces, the pictograms shall comply with Section 11B-703.6 and shall have text descriptors complying with Sections 11B-703.2 and 11B-703.5.​
Follow-up question: Is the geometric symbol/sign also considered a "pictogram"?
Again, CBC 202:
PICTOGRAM. A pictorial symbol that represents activities, facilities or concepts.​

MIRRIAM WEBSTER definition of pictorial:
1: of or relating to a painter, a painting, or the painting or drawing of pictures
pictorial perspective​
2a: of, relating to, or consisting of pictures
pictorial records​
b: illustrated by pictures
pictorial weekly​
c: consisting of or displaying the characteristics of pictographs
d: suggesting or conveying visual images
pictorial poetry​
Seems like a gray area - - best just to do the pictogram sign on the wall.
 
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So here's the train of logic that you have to follow in California:
  1. We agree that in California, CBC-11B-216.8.1 and 11B-703.7.2.6 requires the geometric symbol.
  2. CBC 202 has this definition:
    SIGN. (HCD 1-AC, DSA-AC) An element composed of displayed textual, verbal, symbolic, tactile and/or pictorial information.
  3. Therefore, the geometric symbol itself is defined by DSA to be a type of "sign"; this in turn triggers a tactile permanent room sign as per 11B-216.2, in conformance with 703.1-703.6 as applicable.
So because the geometric symbol is a sign by definition and is meant to identify a room, therefor triggering 11B-216.2, a tactile sign on the wall is required? Gotcha. Thanks!!!

Just to clarify one thing, is the grey area you mentioned because the geometric symbol may or may not be considered a pictogram? If the symbol is a pictogram, then of course you need the text descriptor, and since braille doesn't count if it's on a door, you'd need a sign on the wall with a pictogram. If the symbol is not a pictogram, then you don't need a descriptor and then wouldn't need a sign with a pictogram and descriptor on the wall. Is my understanding correct?

Let's assume for the sake of argument that the geometric symbol is not a pictogram. Assuming the geometric symbol is on a door, is a pictogram required on the wall in that situation? The words "where provided" in 11B-216.2 are making my eyes twitch. Makes me think it isn't required and just text and braille is sufficient for the tactile sign (not counting the ISA where required).

My supervisor swears up and down that CA "banned" the use of the male and female pictograms on restroom doors, but as far as I see the state hasn't, and they've yet to show me the law that says that.
 
So because the geometric symbol is a sign by definition and is meant to identify a room, therefor triggering 11B-216.2, a tactile sign on the wall is required? Gotcha. Thanks!!!
Yes, and that point you need the tactile sign and braille.
Just to clarify one thing, is the grey area you mentioned because the geometric symbol may or may not be considered a pictogram? If the symbol is a pictogram, then of course you need the text descriptor, and since braille doesn't count if it's on a door, you'd need a sign on the wall with a pictogram. If the symbol is not a pictogram, then you don't need a descriptor and then wouldn't need a sign with a pictogram and descriptor on the wall. Is my understanding correct?
That's right.
Let's assume for the sake of argument that the geometric symbol is not a pictogram. Assuming the geometric symbol is on a door, is a pictogram required on the wall in that situation? The words "where provided" in 11B-216.2 are making my eyes twitch. Makes me think it isn't required and just text and braille is sufficient for the tactile sign (not counting the ISA where required).
In that scenario, you are correct.
My supervisor swears up and down that CA "banned" the use of the male and female pictograms on restroom doors, but as far as I see the state hasn't, and they've yet to show me the law that says that.
Your supervisor is incorrect.
In fact, any trip to a deep-pockets, code-conscious facility like LAX or your local airport shows that we still rely very much on pictorial symbols to let international guests know which restroom is associated with which sex. Triangles and circles without pictograms are not uniformly adopted or understood in all cultures and languages.

California did do the following:
1. Require commercial single-user restroom to be designated as "all-gender". See the attachment at: https://www.thebuildingcodeforum.co...relabel-existing-ones-as-gn.30052/post-231868
2. Allow (but not mandate) local jurisdictions to pass their own ordinances requiring multi-user restrooms to be gender neutral. See https://www.thebuildingcodeforum.co...toilet-facilities-to-be-gender-neutral.32678/ Again, because California did not mandate it, it would take an act of your local jurisdiction to turn it into a mandate.

There is no requirement for the all-gender sign to have a pictogram.
If a pictogram is provided, there is neither a requirement nor a limitation on what the pictogram indicates. The people who are activists about all of this even concede this, and merely "recommend" that the imagery not indicate a gender:

1734733291400.png


The following gendered example still exists in 11B-703.6.1:

1734733441144.png
 
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It doesn't say all permanent rooms need to have signage, at least the way I've been reading it. Usually, code says either "where provided" or "all rooms" or something to that effect.
It does not directly say “permanent rooms must have signage,” but ADA 216.1 (General) says, “Signs shall be provided in accordance with 216 and shall comply with 703.” None of the four exceptions apply so we continue to see what requirements might apply to our project…

The next point, 216.2 (Designations), then tells us, “Interior and exterior signs identifying permanent rooms and spaces shall comply with 703.1, 703.2, and 703.5.” We have a permanent room (the restroom) and would then continue to check the referenced sections for further requirements.

what makes something a "permanent room"?
Anchored in place, i.e. nailed, screwed, or bolted down. The plumbing fixtures are all "permanently" secured in place. In my mind that means they can't be removed without tools and skills.
I agree. I would also say that the original intent is that the room serve that purpose for the life of the building or tenant space. So the restrooms are installed, they spent a lot of time, effort, and money to install them, the building owner wants them to stay right were they are for a very long time. New tenant comes along and says, “I’ll sign a 10-year lease if you let me move the restrooms to the left side of the building.” Building owner is probably going to let them do that and reestablish new “permanent” restrooms in a new location.
 
I agree with arwat23 in that having a room that is permanent - in and of itself - -does not typically compel a sign to exist per ADAS 216. (The exception being my convoluted logic in post #12 above).
The intent is that for a room has a permanent use/feature AND you decide to provide a sign that itself addresses that permanent use or feature, THEN the sign must be tactile and with braille.

For example, let's say you had a hotel conference room. You could choose to have no labels on that room at all, and it would comply with 216.
You could put up a temporary paper sign on the wall saying "1-3pm today: 12-step code recovery group meeting" and it would not trigger additional tactile / braille accessible signs or pictograms.
But if you put up something that describes a permanent feature or use of the room:
  • Room #14
  • Conference Room
  • No Smoking
  • No Idiots Allowed beyond this point
That's when the tactile and braille wall signage is required.

In the Dept, of Justice commentary below, they clarify that they are more concerned with the permanence of the sign, not with the existence of a permanent room without a sign.
1734741377803.png
 
The gender neutral, single user restroom issue in California provides us with a good code analysis exercise:

It all started in 2016 with Assembly Bill 1732 which created Health and Safety Code Section 118600, relating to the identification of single-user toilet facilities as all-gender toilet facilities.

Health and Safety Code Section 118600 requires:
(a) All single-user toilet facilities in any business establishment, place of public accommodation, or state or local government agency shall be identified as all-gender toilet facilities by signage that complies with Title 24 of the California Code of Regulations, and designated for use by no more than one occupant at a time or for family or assisted use.
(b) During any inspection of a business or a place of public accommodation by an inspector, building official, or other local official responsible for code enforcement, the inspector or official may inspect for compliance with this section.
(c) For the purposes of this section, “single-user toilet facility” means a toilet facility with no more than one water closet and one urinal with a locking mechanism controlled by the user.
(d) This section shall become operative on March 1, 2017.

ANALYSIS: To address identification of single-user toilet facilities as all-gender, in compliance with the accessibility provisions of California
Building Code (CBC) Chapter 11B. It is important to note that the clarification provided herein is not the result of a change in accessibility regulations, and is in accordance with existing accessibility requirements for symbols at entrances for toilet facilities, and wall-mounted designation signs if provided, as has been expressed adopted since the 2013 CBC.
1. The provisions of CBC Chapter 11B require that a sanitary facility that is not specifically identified as for "men" or "women" (referred to in Chapter 11B as a “unisex” facility) have a geometric symbol on the door that is an equilateral triangle superimposed onto a circle. The "unisex" symbol is the only specific indicator required to be provided by Chapter 11B or ADA for a toilet facility that is available for use by all individuals. No pictogram, text, or braille is required on the
symbol. (See attachment, Exhibit A.)
2. CBC Chapter 11B does not require a wall-mounted designation sign identifying a permanent room or space to be provided for a toilet facility. CBC Chapter 11B provisions for designation signs are conditional and the technical requirements apply only when a designation sign is provided.

According to CBC Chapter 11B, where a toilet facility is identified with a designation sign adjacent to the door, the sign is required to comply with the technical requirements for visual characters, raised characters, braille, and must also comply with other accessibility requirements for mounting height, clear floor space, and proximity to the door/entrance of the room. A pictogram is not required to be provided; however, where a facility owner elects to identify a toilet facility with a pictogram, a text descriptor consisting of visual characters, raised characters, and braille is required to accompany the pictogram.

Typically local jurisdictions do not have the authority to specify designation sign text, nor do they have the authority to regulate the image for a pictogram that is provided on a designation sign. The image of the pictogram and text descriptor is left to the discretion of the facility owner/operator. (See attachment, Exhibit B.)
The CBC requirements for use and application of designation signs are consistent with the 2010 Americans with Disabilities Act Standards (2010 ADAS).

The enforcement provisions contained in the statute: HSC §118600 states: "an inspector, building official, or other local official responsible for code enforcement, the inspector or official may inspect for compliance."

The following guidelines for demonstrating compliance might include the following:

For projects submitted for permitting since March 1, 2017: Provision of the "unisex"
geometric symbols (triangle superimposed on circle) mounted on the door are required. Indicate that the geometric signs be provided without text, braille, or use of a pictogram. If the designer wishes, voluntarily, to include a wall-mounted designation sign, the wall mounted sign provided at the single-user toilet facility, the sign to be specified in the construction documents, and to be indicated as a designation sign [CBC 11B-216.2] with raised text, corresponding braille. No pictogram is required, and due to the ambiguity and controversy around which pictogram, to select, it is suggested to omit a pictogram from the sign. Note however, that if the subject toilet room is the designated accessible restroom serving persons with disabilities in lieu of other nearby non-wheelchair accessible restrooms, an ISA symbol must be provided at the accessible toilet room and may be included on the wall mounted sign, or separately [CBC 213.2 Exception 1].

For single-user toilet facilities in projects are under construction, and existing single-user toilet facilities requiring a change of identification symbols:
When changing identification symbols of existing single-user toilet facilities from gender-specific to all-gender, the California Division of the State Architect (DSA) advises against providing a pictogram to represent an all-gender image on a either wall mounted designation signs or door mounted unisex geometric symbol signs. The pictogram could foreseeably be perceived as inappropriate, and in fact, DSA reminds facility owners that a pictogram is not required by code.

Door mounted geometric symbol signs are required by CBC 11B-216.8 to identify an all-gender/unisex single-user toilet facility. The symbol must comply with the requirements of CBC 11B-703.7.2.6.3. No pictogram, text, or braille is required on the symbol.

Wall mounted room designation signs are not required to be provided by the CBC or the 2010 ADAS. If provided, a designation sign adjacent to the door must comply with the scoping requirements of CBC 11B-216.2, and the technical requirements for raised characters (CBC 11B-703.2), braille (CBC 11B-703.3), visual characters (CBC 11B-703.5), and requirements for installation height and location (CBC 11B-703.4). Note that no pictogram is required by either ADA or CBC.

SOURCE INFORMATION: DSA Bulletin BU 17-01; 2022 CBC - Title 24 CCR; 2010 ADA - 36 CFR 1191, Appendices B & D; California Statutes.

Cheers, Craig Williams, CASP #005, Architect 22642, ICC Plans Examiner / Inspector #8405912
 
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