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Message me BEFORE you open a Paypal case for a refund....PLEASE

jar546

CBO
Joined
Oct 16, 2009
Messages
12,996
Location
Not where I really want to be
OK this is a rant. I have had to issue a lot of refunds lately including some longtime members who pay then decide they don't want to support the forum anymore. Some of them are starting cases with Paypal claiming they never authorized the transaction instead of messaging me to refund them. OK, I get it, you forgot and now you want your money back, no big deal. Just stop with the Paypal claims so I don't lose our Paypal account then have no way to collect money to help run this site. Don't **** this up for everyone else because you can't remember 1 or 2 years ago. Again, please just message me instead of making a claim through Paypal. From now on I will not give a refund and point to the records that Paypal has where you authorized the transactions. Take some responsibility and stop ruining our Paypal reputation by hammering us with claims. I refunded hundreds of dollars over the past 2 months. OK, rant over.
 
I don't blame you for the rant, that is BULLPUCKY! Serriously folks, first, the fact that $35 or $40 is that live or die for line item, when you are using the forum, but to go straight to a PayPal claim?

As Joe would say.....COME ON......

Think before you click! :mad:
 
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