jar546
CBO
OK, I am about to get a little ****y because the site has been down 3 times in the past 4 weeks and that should have never happened. I just want to keep everyone in the loop with what happened, where we are and where we are going.
We lease a server out of Canada that had a great history of uptime. Recently, including yesterday, they had a power outage for the second time that caused us downtime. No server company should ever, ever, ever have this issue. In between the weeks of power outages that caused us to go down, our server lost a hard drive and we had to shut down while that was corrected. It was at this time that I realized we don't have enough redundancy because if the other drive failed at that time, all of the data from this site would be permanently lost.
So what did I do? Glad you asked. I then paid extra for a backup service only to find out that there is a problem and the backups were not taking place. At this time, I've had enough and on another note, I really can't understand a thick French accent whenever stuff is being explained to me by technical support. Basically, I'm done with the Canadian server company. In the end, they have cause me a lot of extra IT expenses for all of the stuff that is over my head. Throw in the fact that they now have better servers since we first came on board and I am paying more than those getting new servers with better performance and I am just not happy.
That is what happened and where we are, stuck with an unreliable server.
Fast forward to today. I have now reviewed a proposal from a US based server company in Michigan that has 24/7/365 service with people that I can understand and an extremely good reputation and uptime history. They even have their own power grid sub-station, UPS and generators that can last weeks which they needed a few years ago when there was an ice storm that removed power for almost 2 weeks up there. In addition, their servers have 4 hard drives, 2 for the server, 1 for backup and an SSD for other use to make them even faster. We will now have twice the RAM too. It is now time to protect this site and upgrade to a more reliable host.
Here is the catch. You get what you pay for and this will basically almost double the cost of the server lease therefore I am begging those 50+ members that let their Sawhorse membership to please find a way to part with $35 per year and those that have not become Supporters or Sawhorses to see the value in this forum and please support us. We only have 1 corporate supporter and rely almost exclusively on the contributions from Supporters and Sawhorses.
Like you, I have a full time job and this forum is not it. Please do your part. I really hate begging but I've about had it.
We lease a server out of Canada that had a great history of uptime. Recently, including yesterday, they had a power outage for the second time that caused us downtime. No server company should ever, ever, ever have this issue. In between the weeks of power outages that caused us to go down, our server lost a hard drive and we had to shut down while that was corrected. It was at this time that I realized we don't have enough redundancy because if the other drive failed at that time, all of the data from this site would be permanently lost.
So what did I do? Glad you asked. I then paid extra for a backup service only to find out that there is a problem and the backups were not taking place. At this time, I've had enough and on another note, I really can't understand a thick French accent whenever stuff is being explained to me by technical support. Basically, I'm done with the Canadian server company. In the end, they have cause me a lot of extra IT expenses for all of the stuff that is over my head. Throw in the fact that they now have better servers since we first came on board and I am paying more than those getting new servers with better performance and I am just not happy.
That is what happened and where we are, stuck with an unreliable server.
Fast forward to today. I have now reviewed a proposal from a US based server company in Michigan that has 24/7/365 service with people that I can understand and an extremely good reputation and uptime history. They even have their own power grid sub-station, UPS and generators that can last weeks which they needed a few years ago when there was an ice storm that removed power for almost 2 weeks up there. In addition, their servers have 4 hard drives, 2 for the server, 1 for backup and an SSD for other use to make them even faster. We will now have twice the RAM too. It is now time to protect this site and upgrade to a more reliable host.
Here is the catch. You get what you pay for and this will basically almost double the cost of the server lease therefore I am begging those 50+ members that let their Sawhorse membership to please find a way to part with $35 per year and those that have not become Supporters or Sawhorses to see the value in this forum and please support us. We only have 1 corporate supporter and rely almost exclusively on the contributions from Supporters and Sawhorses.
Like you, I have a full time job and this forum is not it. Please do your part. I really hate begging but I've about had it.