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Streamlining the Permit Process: Tips for Improving Efficiency in Building Departments

I'm curious what software everyone uses, currently I am using Iworq and we are looking at going paperless and having an online application process. Currently we do everything off hard copies and want to move to digital. just curious if anybody has any good recommendations?
I have used both SmartGov and MyGovernmentOnline. Both have their pros and cons but they are worth looking into.
 
Irish Eyes, Like the Nickname!

Of course having the job in the cloud or from the cloud instead of hard copy makes sense.

I think what my general advice to my submitters could be helpful:


1. What the Contractor needs to know to BID It and BUILD It is what I need to REVIEW IT
2. Try to answer the questions BEFORE I NEED TO ASK THEM

I like your suggestion to do a courtesy Look Over BEFORE it is submitted, So you won't have to "Bleed All Over The Drawing sounds like an Intelligent way to Win Friends and Influence People
You Know APPLY the Rules and NOT INFLICT THEM

SOmetime I think the Design Professional might want to make up some standard details that remind the Contractor what the Nailing Pattern is for the Sheathing and Floor deck, especially when Wind or Shear Walls are essential. We can ASSUME you know ASS-U-ME , that everyone has those in their memory bank ( YEAH, RIGHT) especially with nail guns with differenct ammo. But going to that extra level makes it clear what the Design Professional Needs to make it right

Make Sense?
Makes sense! Thanks for weighing in!
 
I have used both SmartGov and MyGovernmentOnline. Both have their pros and cons but they are worth looking into.
Ah, IrishEyes, your insights always bring a smile to my face. It’s like choosing between a classic Bordeaux and a vintage Cabernet. Both SmartGov and MyGovernmentOnline, with their respective strengths and quirks, dance the delicate tango of governance software. But tell me, dear IrishEyes, if you were to select a partner for this intricate dance, which one captures your heart's favor? SmartGov or MyGovernmentOnline? Your discerning eye would surely shed light on this conundrum.
 
Ah, IrishEyes, your insights always bring a smile to my face. It’s like choosing between a classic Bordeaux and a vintage Cabernet. Both SmartGov and MyGovernmentOnline, with their respective strengths and quirks, dance the delicate tango of governance software. But tell me, dear IrishEyes, if you were to select a partner for this intricate dance, which one captures your heart's favor? SmartGov or MyGovernmentOnline? Your discerning eye would surely shed light on this conundrum.
Well, Raymond, in a perfect world if I could take the good parts of SmartGov and combine them with the good parts from MyGovernmentOnline, we would have a perfect system. Since we can't do that currently, I will choose MyGovernmentOnline. MGO is more user friendly for the customer and the portal is really nice. The back office has its pros/cons but I hear they are working on an update for that. The GIS integration is great and being able to use Bluebeam has been a help as well. The ease of adding/removing the requirements for inspections, documents and procedures is very helpful. The automated processes take a lot of the extra work off of the permit technicians giving them the ability to be more efficient and detail oriented. The jury is still out on MGO, but overall, I would choose them.
 
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