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Thousands of South Florida businesses sued for discriminating against the disabled

mark handler

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Thousands of South Florida businesses sued for discriminating against the disabled

http://www.wptv.com/dpp/money/consumer/thousands-of-south-florida-businesses-sued-for-discriminating-against-the-disabled

Businesses feels ADA lawsuits all about the money

osted: 11:13 PM

Last Updated: 9 hours and 19 minutes ago

WEST PALM BEACH - Sued over doorknobs or a parking space? Thousands of lawsuits have been filed against businesses for violating the Americans with Disabilities Act. It's a 23 year old law that's still sparking legal controversy. One business whose been sued over his bathrooms, doorknobs, and parking spaces feels the lawsuits are frivolous, but the other side said it's the only way to enforce a federal law that's been ignored far too long.

Handicapped signs, and ramps are supposed to pave the way for equal access to buildings.

"People are disabled, not intentionally," said Joe Houston from his wheelchair.

But, the intents of some disabled customers are under fire from businesses.

"All of a sudden I get these papers filed to me like I am a criminal," said business owner Pete Roubekas.

A disabled customer is suing the Farmer Girl Restaurant for discrimination. It's one of nearly two-thousand cases filed in the last 3 years against South Florida businesses.

"I had to move the toilet 2-3 inches. I had to move the sinks," Roubekas explained.

He estimates he spent $12,000 making it easier for a disabled person to access the bathroom, dining area, and parking lot.

"This is the area they say is not level. This is really picky things they find wrong with it," said Roubekas pointing out a disabled parking space.

Inside the restaurant, there are problems too.

"They make it an issue because it's two inches too high," said Roubekas at his salad bar.

He's added signs offering assistance. An expert he hired told him he's compliant, but Roubekas says there is still an issue with the salad bar because it's too tall.

"How much will this cost to fix?" we asked.

"This will be a mess. It will destroy the whole salad bar. It will be a few thousand dollars just because of two inches," Roubekas explained.

David Ramnarine is suing Roubekas. The West Palm Beach man became disabled in 1990 from spinal cancer. He uses a wheelchair, but he still gets around town. Ramnarine has sued 59 South Florida businesses since 2010.

He and his attorney declined an interview, but Ramnarine's attorney said the number of cases filed is small compared to the number of places where Ramnarine faces discrimination during his daily activities.

Farmer Girl questions motives

Businesses who fight these cases in court often question the motives of the so-called customer suing them.

"No question they are going for the money. That's all they go for," Roubekas explained.

He's being asked to sign a confidential settlement agreement, and make additional changes.

Disabled advocates and their lawyers say lawsuits are the only way to get businesses to comply with the Americans with Disabilities Act. A law that's been on the books for 23 years.

"No one enforces the ADA except people like Joe Houston," said attorney Thomas Bacon.

Houston and his team of attorneys have sued 148 South Florida businesses in just the last three years.

His advocacy group has filed hundreds more cases earning Houston the title "serial Plaintiff."

"Do you go to businesses just to sue?" we asked.

"That's not my original intention," Houston explained.

Houston admits in lawsuits that he's a tester, looking for ADA violations.

"Being a tester. It's like a light goes on when you see something that's right," Houston explained.

He said he doesn't decide who gets sued.

"I tell the lawyers what I encountered and they take it from there," Houston explained.

Houston said he experiences barriers during his daily life. A life Houston never expected to live. He was in a car crash at the age of 18, and is now paralyzed from the chest down.

He showed us how hard it is to get into a bathroom stall that's not wide enough, how hard it is to turn a door handle or a faucet knob.

Bathrooms are a big problem for him, and sometimes are unusable.

"Because I couldn't use it. I have to go and find and duck out behind the store to relieve myself because I couldn't get in the bathroom," Houston explained. "I have no other choice. You gotta go. You gotta go."

Businesses have gotten some lawsuits to go away. The courts have thrown out cases for lack of standing, but a recent 11th Circuit Court of Appeals decision involving a case where Houston was the plaintiff, may pave the way for even more lawsuits in southern states.

"It doesn't matter what their motive is. It matters that they are disabled. And that they went there and they encountered violations which discriminated against them," said Bacon.

Bacon estimates 90-percent of his cases lead to a confidential settlement agreement. The average settlement is around $10,000 with all the money going to the lawyers and experts.

"It's a tough job," Houston explained, "because I don't get paid.

Experts say businesses looking to improve their property can apply for grants to defer some of the costs.

We put together three maps detailing all the locations that have been sued.
 
mark handler said:
..."I tell the lawyers what I encountered and they take it from there," Houston explained.... ...Bacon estimates 90-percent of his cases lead to a confidential settlement agreement. The average settlement is around $10,000 with all the money going to the lawyers and experts...

..."It's a tough job," Houston explained, "because I don't get paid....
When they essentially admit to the story that "it's a job" and the money goes to the attorneys, it's hard not to be cynical about the "discrimination"

We can all agree that no one should be discriminated against, but the bad apples make it difficult to see just what constitutes discrimination.
 
Here we go again.

I do not believe that it is intentional discrimination as much as it is ignorance. In the end it does discriminate but I don't believe that is the intent. It is a reactive law so this is what you are left with. The fact is that whoever takes the time to get these issues addressed legally has to be compensated and that costs the businesses money. I wonder what percentage of places would comply if we just simply went in and told them they were in violation and need to comply? Probably not many, therefore this reactive civil rights law forces litigation to be the only tool that works.
 
Not again. Just ongoing. :)

Declared discrimination, designed bureaucratically, is not an infringement of civil rights. You can be in total compliance at one point in time, and if regulation changes, you can then be in non compliance and discriminating again. All at the whim of unelected officials.

Brent.
 
Need to communicate has been and continues to be an ongoing issue with regards to government agencies getting the word out uniformly to businesses.

T-II's have a progromatic duty to inform on a regular basis. Were they to do so in conjunction with business license renewal statements and license issueance it would significantly reduce the issue.

Commercal realtors should be required to disclose the compliance status of sales and leased propertities.

Then Code Enforcement officers could be used to investigate claims and the cities could track compliance.

Is that concept so hard to grasp? Also handles language barriers.
 
MASSDRIVER said:
Not again. Just ongoing. :) Declared discrimination, designed bureaucratically, is not an infringement of civil rights. You can be in total compliance at one point in time, and if regulation changes, you can then be in non compliance and discriminating again. All at the whim of unelected officials.

Brent.
But that's not the case. They were never compliant at any time. I have no sympathy.
 
jar546 said:
They were never compliant at any time.
Unless they were built over 40 years ago, have never changed uses or ownership, or done any remodeling. Have you ever been to a diner car, or are they too discriminatory?

Farmer Girl Restaraunt

1732 N Dixie Hwy

Lake Worth, FL 33460 ‎
 
T-II's have a progromatic duty to inform on a regular basis. What is a T-II ?



Were they to do so in conjunction with business license renewal statements and license issueance it would significantly reduce the issue. No business license requirements in my jurisdiction.

Commercal realtors should be required to disclose the compliance status of sales and leased propertities. I agree on that point.

Then Code Enforcement officers could be used to investigate claims and the cities could track compliance. We are an enterprise fund. All revenue collected is restricted to enforcing construction codes not civil rights violations. So how do you fund a civil rights code enforcement program? Higher inspectors who are disabled and have the city sue on their behalf. Might work but what a political backlash that would be.

Is that concept so hard to grasp? Also handles language barriers. Yes it is as I outline above.
 
ADA Titles

Title I—Employment

Title II—Public entities (Governmental and public transportation)

Title III—Public accommodations and commercial facilities (Non-Governmental)

Title IV—Telecommunications

Title V—Miscellaneous provisions
 
mjesse said:
Unless they were built over 40 years ago, have never changed uses or ownership, or done any remodeling. Have you ever been to a diner car, or are they too discriminatory?Farmer Girl Restaraunt

1732 N Dixie Hwy

Lake Worth, FL 33460 ‎
Not sure I understand why you would use the Farmer Girl Restaurant in Lake Worth, FL. It has been remodeled, parking lot, entrance, facade, etc.
 
jar546 said:
Not sure I understand why you would use the Farmer Girl Restaurant in Lake Worth, FL. It has been remodeled, parking lot, entrance, facade, etc.
The original story relates to Farmer Girl. Run a Google search or Yelp to see interior photos and comments. It's old, it's tacky, and was likely built before "compliance" was a factor.

You say they were "never compliant at any time" Isn't there some exception for parking lot and/or facade work not triggering interior upgrades?

My point wasn't intended as a defense of Farmer Girl specifically. But your "no sympathy" statement is offensive and discriminatory against business owners trying to earn a living within their means.
 
If: Business depend on customers to make a living, don't they?

Then: wouldn't it make "cents" to atrack more business by making the "mandatory" barrier removal? and its Tax deductable to do so, and its been a requirement for over twenty years.

Means you say? Means what to you? IRS views ongoing (multiyear) negative returns with a jaundiced eye.
 
Yes you can get a tax credit but there is a limited percentage/maximum amount and does not apply to all the ADA requirements.

Business operates on profits. Money is spent to attract the largest customer base possible. Spending thousands to provide for a select few may take decades to cover the cost from the profit from the goods sold is not good business.

The article says he spent about $12,000. If he made a $6.00 profit per meal he would have to serve 2,000 handicapped customers to break even. I doubt he will ever see that many customers through his door that benefit from the improvements he was required to make

So No it may not make "Cents" to spend the money for ADA improvements trying to attract more business.
 
Yes you can get a tax credit but there is a limited percentage/maximum amount and does not apply to all the ADA requirements.

Business operates on profits. Money is spent to attract the largest customer base possible. Spending thousands to provide for a select few may take decades to cover the cost from the profit from the goods sold is not good business.

The article says he spent about $12,000. If he made a $6.00 profit per meal he would have to serve 2,000 handicapped customers to break even. I doubt he will ever see that many customers through his door that benefit from the improvements he was required to make
 
There is no chance whatsoever that the handicapped come close to paying out to even cover the costs that it takes to accommodate what's considered "Accessable".

It is a tax imposed on every other customer to cover it.

It's inarguable. The handicapped owe nearly 100% of their Accessable costs totally to the benevolence of society.

They are not however the only ones.

Brent
 
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