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Unvarnished truth. It ain't pretty.

This is a response to a post by Jar546, the forum owner. I came here with it because Jeff doesn’t appreciate my rough hewn opinion. Besides that, his post is a work of art…. I mean it…. You can tell that he put time into that one. I just didn’t want to dirty it up.

So the aforementioned tome by Jar546 is about the beauty of his operation with a computer as the main focus. His office runs like a well oiled helicopter… he knows how that can go. You might do well to now take a look at his post {-here-}. It is an achievement that the airline industry could learn from. In fact, that might be where these computer programs are born.

Well anyway, here goes. For decades I left the office at 9:00am and performed the inspections assigned to me. If I left a route slip, there was no order to it. Nobody knew where I was or what I was doing. If the office called my cell phone I had the option of not answering. If a contractor called my cell phone he found out why he should not call my cell phone. And now that you mentioned cell phones, until the last two years, my County issued phone was a Nokia brick....not even close to smart.

By the time I got to post #4 I had a vision of an office filled with people that had their hair on fire. "Tell me now. Right now! I can’t wait. Don’t make me wait. Ohhh! Did I pass inspection?" "Well sir we can see the inspector's GPS and he's still in your driveway, but hold on for a rainbow from the Cloud." "There do you see it? Congratulations Sir, You passed."
Of course the inspector was Anglia and she does not have a clue about service panels.... but that's our little secret. And they think that it is a secret ... contractors know. As long as they know immediately it’s all good.

Jurisdictions across the land are spending on these computer programs and the hardware that uses them while the inspectors are horribly unqualified. Fixing what ain't broke and missing the obvious deficiencies is how I see this. The level of expertise among building department staff has plummeted while the efficiency of the inept effort has reached new heights. But hey now, that contractor can get a result within seconds....it's too bad that the result is worthless.

So now that I have given my typical negative take on your best work .... put your thinking hat on ... or perhaps you prefer a helmet. I look at what you have created and can't help but think that if there was just a little more trust in the inspectors, such a tight leash wouldn't be a necessity.... but then you know them better than I do.

There are a few dozen inspectors and building officials that are regulars at this forum. There's a few hundred thousand that are not. Roses they are, in a field of milk weed. It is in a vast sea of mediocrity that you will find what I am telling you.
I swam in that sea. I know what passes for a building department, what inspectors are like in the wild. My kindest description would be to say that it is a cruel hoax.

As an aside, how does an inspector enter the time spent getting a haircut?
 
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"Throttled," huh? Sounds like you're imagining yourself in one of my inspector seats and realizing you wouldn’t like the accountability that comes with it. I get it. If you’re used to disappearing into the wind with a Nokia and a clipboard, this probably feels like handcuffs. But what you call throttling, most of us call leadership. It’s about knowing where your team is, what they’re dealing with, and stepping in when someone is buried with complex inspections so the rest of the team can pick up the slack. That’s how you keep things moving. I learned that kind of teamwork in the Marine Corps, and I apply those winning ways every day. There’s no I in team, and a good department doesn’t leave anyone behind. That’s not control. That’s coordination. That’s professionalism.
In the corporate world it is called "load balancing". The issue you will sometimes see is that some leaders balance on equality. The obvious issue is that there are varying capacities for inspectors, so balancing it on equity produces better results.
 
"Throttled," huh? Sounds like you're imagining yourself in one of my inspector seats and realizing you wouldn’t like the accountability that comes with it.
LOL Actually, the forum has been soooo slooow I thought that I pissed you off enough that you throttled my access. Unfortunately, I was wrong about that. I'll try harder while you put more quarters in the slot.
 
There is a fine line between leadership, micro managing, team work and providing "flexibility" for the field inspectors spend time if needed with the contractor/homeowner. Sometimes efficiency can hinder customer service.
I completely agree which is why all inspectors should feel comfortable to reach out to management and tell them what is going on so schedules can be adjusted on the fly.
 
LOL Actually, the forum has been soooo slooow I thought that I pissed you off enough that you throttled my access. Unfortunately, I was wrong about that. I'll try harder while you put more quarters in the slot.
Yeah it has been slow then fast then slow. I thought it was just me, but this is happening across the countries.
 
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