It is not extortion, settle down.How does the statement differ from extortion.?
The purveyor has the right to establish conditions prior to providing service. They can reserve the right to refuse service where they have a policy to support, and in this case, on the basis of safety of both their crews and the customer. We do not have to agree with their policy, nor does their policy have to align with national or state code. Code is the minimum - if they require something above code, that is their business. Don't like it, I'm willing to bet they have oversight by a commission; take it up with them.