There are institutions that everyday people must deal with. Library. DMV. Hospital. Police and Firemen. Postal Service. Then there's the rest of life with family, coworkers, waitresses, store clerks, dry cleaner and that person walking their dog. During each interaction with the aforementioned, most people can be treated as genuine. Now enter the Building Dept. Zone. Lying is de rigueur. Most people don't habitually lie because they embarrass themselves but more importantly they prefer to think that telling the truth is expected of you too. So why is it that when in the BDZ lies roll past lips like a mint julep or ice cream on chocolate cake or a strawberry tart?