Dear cda: Customer service has informed me that you did not receive you new member package or your two free tickets to Baghdad. These were being offered for a limited time to the first 100 hundred members. I have further checked into this matter with the Post Master General who informs me that the postal system lost 3.5 billion dollars this year. As I probed deeper in to the problem I have discovered that besides the finical loss, the postal system has misplaced, damaged or can't find 3 trillion pieces of mail. On a lighter note,I can report that JP did receive his two jars of apple butter in exchange for a fine Wyoming hat. It is unfortunate that the new member start up kit did not arrive. Since it was offered for a limited time we will be unable to fulfill your request. In a quest to please all members I forwarded this compliant to the supreme commander (Jeff) who's response was as follows. Since Mr. cda did not claim his kit or tickets in a timely manner and failed to register a complaint under rule 2675 A Subsection (b) (ii) (g) I (Jeff) as supreme Captain have cashed in those tickets and use the proceeds for a fun filled family vacation.
"In an effort to please all members all the time we are truly sorry." If you have further problems with your member privileges please feel free to contact us via the site. In this manner we will remain fully transparent. The phone # reference by FM has been disconnected. Due to hard times and economic conditions we are not able to man the phones. We have increased band width to handle the increase in activity due to the termination of phone service. If for some reason you can not reach us, after you have posted your complaint please press the shift key on your computer and continue to pound the #3 key while holding down the shift key.
Thank you & better luck next time:
Customer Service